You'll find a size guide on the product pages to help you choose the right size.

According to the brand, we also provide the Fitle app on each product to give you the best possible support.

Unfortunately, the items in your basket cannot be reserved.

In addition, it is also not possible to reserve a part from a restock in advance. However, we invite you to sign up for product alerts and our newsletter to get more information on new stock and make sure you don't miss out on your favorite pieces. 

Once an order has been validated, it cannot be modified or cancelled.

However, and in accordance with the law, you have a minimum 14-day withdrawal period.

For exact lead times, please refer to the product or brand page.

If you haven't received a confirmation e-mail, please check your spam folder.

If not, you can contact us at contact@lisererouge.com.

When your order is shipped, you will receive an e-mail with your tracking number.

You can find your tracking number in your Liseré Rouge account under "My orders".

If you can't find it, please contact us so that we can get back to you as soon as possible.

If you have any questions about your order, please contact the brand directly.

To find out the best way to contact her, you can open the chatbot by clicking on the button at the bottom right of your screen, select "A question about my order" and enter the brand name.

You have the option of paying for your order by: 

• Credit card (Visa, Mastercard, American Express)
• Paypal
• Apple Pay
• Gift card 
• Credit in the form of a promotional code

If you have any problems paying for your order, please do not hesitate to try again using another payment method.

We also advise you to change browser, medium (computer or tablet for example) or switch to private browsing.

If this persists, you can contact us by the means of your choice.

You will be debited upon validation and payment of your order. 

You will find details of delivery charges on the product sheets.

When you confirm your order, you will see the total amount of shipping charges applicable to your order.

You will find an estimated delivery time on the product sheets. As

Liseré Rouge is not responsible for shipping, this timeframe cannot be guaranteed.

For more information, please contact the brand.

When you confirm your order, you will be able to choose from the delivery methods offered by the brand(s).

For the moment, delivery to relay points is not available.

Each brand is responsible for shipping its own creations.

Liseré Rouge holds no stock.

If you have any questions about the delivery of your order, please contact the brand directly.

To find out the best way to contact her, you can open the chatbot by clicking on the button at the bottom right of your screen, select "A question about my order" and enter the brand name.

You will find the return conditions on the product sheets and on the brand page.

For more information, please contact the brand.

If you have any questions about your return, please contact the brand directly.

To find out the best way to contact her, you can open the chatbot by clicking on the button at the bottom right of your screen, select "A question about my order" and enter the brand name.

We do not offer exchanges directly on our site.

For a new size, another model, or another color, we invite you to make a return and reorder.

If you have any questions about your return, please contact the brand directly.

To find out the best way to contact her, you can open the chatbot by clicking on the button at the bottom right of your screen, select "A question about my order" and enter the brand name.