CDI - RETAIL TRAINING DEVELOPER (F/M) - PARIS
Publié le 15/10/2024
Your opportunity
You will be responsible of assessing, designing, implementing and following-up on Training programs and content related to Client Engagement, Business and Operations for the Retail Teams. You will work under the management of the Head of Retail Training to execute the brand vision and goals, and to measure the impact of the training programs developed on the client experience and the performance.
How you will contribute
- Provide opportunities with retail partners to analyze training needs and develop adequate proposals to improve the Teams’ skills
- Design and develop creative and cutting-edge retail training content to support the brand growth and the Teams’ performances (including content description, sustainable learning delivery methods
- Customized learning paths, training program communication and evaluation)
- Prepare and design engaging visual communications to promote training material and programs
- Training programs communication, execution, and follow-up within the regions
- Monitor and report Training KPIs to Head of Retail Training
Who you are
- Degree in Education or Instructional Systems Design, or in a retail business and managerial field
- You have experience in training and coaching and/or instruction in the use of instructional material, development of learning objectives, and development of adult learning assessment tools
- A retail experience in luxury is a plus
- Fluent in English and French
- Proficient in the use of digital tools and systems, Microsoft Office (Excel, PowerPoint) and Adobe Creative Suite (InDesign, Premiere Pro)
- Ability to show thoughtfulness, attention to detail, and creativity in any situation
Why work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of new exciting projects.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
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